We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.
(1) What information do we collect?
We may collect, store and use the following kinds of personal data:
1.1 information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit, pages viewed and activity on each page);
1.2 information that you provide to us for the purpose of registering with us (including details of your company, interests and contact details);
1.3 information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters (including contact details, etc.);
1.4 any other information that you choose to send to us.
A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We use both "session" cookies and "persistent" cookies on our websites. We will use the session cookies to: keep track of you whilst you navigate the website; and to monitor user behaviour for statistical and marketing purposes. We will use the persistent cookies to: enable our website to recognise you when you visit.
Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.
Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking "Tools", "Internet Options", "Privacy", and selecting "Block all cookies" using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.
(3) Using your personal data
1. Basic identification and contact information, such as your name and contact details.
This information is used:
1.1 to provide you with the services which you request
1.2 to maintain our accounts
1.3 for billing
1.4 to enable us to answer your enquiries
1.5 for verifying your identity for security purposes
1.6 for marketing our services and products
1.7 to help make our web site as useful to you as possible
1.8 information which does not identify any individual may be used in a general way by us or third parties, to provide marketing information, for example relating to demographics or usage of a particular page or service
2. Your domain name and email address
are recognised by our servers and the pages that you visit are recorded. This information is used:
2.1 in a collective way not referable to any particular individual, for the purpose of quality control and improvement of our site
2.2 to send you news about the services to which you have signed up
2.3 to tell you about other of our services in the future. If you do not wish to receive these communications please write to us. See Contacting us elsewhere on this site
3. Information you give us
For a particular purpose, for example a personal profile, survey, job application form, or contest. This information will be used exclusively for the purpose for which you have provided it. Information is disclosed to third parties only where the third party concerned qualifies in whatever way the web site page requires. We will make absolutely clear on the face of the page, any intention to publicise the name of the winner.
4. Business information
This is information given to us in the course of your business and ours, such as in relation to your application to partner with us or advertise with us. Such information is retained for business use only. We undertake to preserve the confidentiality of the information and of the terms of our relationship. It is not used for any other purpose. We expect you and any partner to reciprocate this policy.
5. Disclosure to Government
We are subject to the law like everyone else. We may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.
6. Information request
At any time you may review or update the personally identifiable information that we hold about you, by contacting us. To better safeguard your information, we will also take reasonable steps to verify your identity before granting access or making corrections to your information.
This confidentiality policy has been compiled so as to comply with current UK and EU legislation, so far as we are aware. If you have any question regarding the confidentiality policy, please contact us.
7. 3-D secure transactions
We use 3D security, better known as Verified by Visa and MasterCard SecureCode, an extra level of security for online debit and credit card transactions. We will not accept orders from customers who do not wish to use this system. Furthermore, if we have any doubts about the authenticity of a transaction we reserve the right not to ship orders until we are satisfied that the buyer is genuine.